Terms & Conditions
This document is an electronic record in accordance with the Information Technology Act, 2000, and the rules made thereunder. This electronic record is generated by a computer system and does not require any physical or digital signatures as per applicable law.
1. Overview
The Website https://hullofood.com/ and its related services are owned and operated by Artivibe Crafts Private Limited ("Hullo "). We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
2. Eligibility
Access to this Website is restricted to individuals legally capable of forming contracts under the Indian Contract Act, 1872. Minors, undischarged insolvents, and individuals of unsound mind are not permitted to use the Website. By accessing the Website, you confirm that you have reached the legal age of majority or, if you are a minor, that your parent or guardian has provided verifiable consent. If you are using the Website on behalf of an organization, you confirm that you have the authority to bind it to these Terms. We reserve the right to deny access, suspend accounts, or refuse services if we determine that you do not meet the eligibility criteria. If a minor or unauthorized person accesses the Website without proper consent, they do so at their own risk, and we are not responsible for any resulting actions.
3. General Conditions
We reserve the right to refuse service to anyone at any time without giving a reason. Your content (except credit/debit card details) may be transmitted unencrypted across networks and modified to meet technical requirements. However, credit/debit card information is always encrypted for security during transfer. You agree not to copy, sell, or exploit any part of the Service or access it without our written permission. Headings in these Terms are for convenience only and do not affect their meaning.
4. Modifications, Services & Products
We may change product prices, services, or content at any time without notice. We can also modify, suspend, or discontinue any part of the Service without liability. It is your responsibility to stay updated. Some products/services are available only online in limited quantities and may be changed or discontinued without notice. While we try to display products accurately, we cannot guarantee how they appear on your screen. We do not guarantee that products or services will meet expectations or that all errors will be fixed. Website tools are provided "as is," and service interruptions may occur without liability.
5. Subscription Plan & Payment Terms
Hullo offers recurring subscription plans. To subscribe, you must provide valid payment details, confirming your right to use the payment method. Before checkout, you’ll see all applicable fees and taxes. By proceeding, you authorize Hullo to process payments through third-party providers. Payments are non-refundable unless stated otherwise in our Terms of Service. Subscriptions renew automatically unless canceled before the next billing cycle. No refunds are given for cancellations, but services continue until the current term ends. Manage your subscription in the "My Account" section. For customizations, email Hullo at least three business days before your next billing cycle. Changes may affect billing amounts.
6. Third-Party Links & User Comments
Our Website may include third-party links for convenience, but we do not endorse or take responsibility for their content, security, or policies. Any interactions with third-party websites are at your own risk, and we recommend reviewing their terms before engaging. By submitting comments or feedback, you grant Hullo full rights to use, edit, and distribute them without obligation. Users are responsible for ensuring their comments do not infringe on third-party rights, contain harmful content, or mislead others. Hullo may monitor or remove inappropriate content but is not liable for user comments.
7. Payment Facility
We offer multiple payment options, including POD, digital wallets, credit/debit cards, and internet banking. COD orders may require verification before dispatch, and refusal to accept them could lead to account restrictions.
While we ensure secure transactions, we are not responsible for payment failures due to authorization issues, bank limits, technical errors, or rejected transactions. All payments must be made in Indian Rupees. We are not liable for losses or delays caused by factors beyond our control.
8. Intellectual Property Rights
All content, designs, graphics, and materials on our Website are owned by us or licensed from third parties and are protected by intellectual property laws. By using the Website, you do not receive any rights to our intellectual property. You may only download content for personal, non-commercial use while retaining copyright notices. Any commercial use, modification, or redistribution without permission is strictly prohibited.
Legal Action for Infringement
Any infringement of our intellectual property will result in appropriate legal action, and we will seek all available remedies under applicable laws. This may include legal proceedings in an appropriate forum to address the infringement and protect our rights.
9. Referrals and Rewards
From time to time, we may offer referral bonuses and rewards for inviting new users to the Website or completing specific activities. These incentives are provided at our discretion and are subject to the terms and conditions outlined in the applicable promotion or offer.
10. Grievance Redressal Mechanism
If you have any concerns, complaints, or grievances regarding any violation of these Terms of Service or applicable laws, please contact the designated officer at the address provided below. The designated officer will address your concerns in accordance with applicable laws.
How to contact us:
Questions about these Terms of Service should be sent to us at customercare@hullofood.com