Privacy Policy

 

Last Updated:29-04-2025


1. Introduction

Artivibe Crafts Private Limited ("Hullo"), ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://hullofood.com or purchase our product.

This policy complies with the Information Technology Act, 2000, and related rules applicable in India.

2. Information we collect

We collect information to improve our services and enhance your experience.

  • Personal Information: Name, address, contact details, date of birth, and gender. We may also collect sensitive details like passwords, payment info, when necessary.
  • Technical Information: Browser type, IP address, operating system, ISP details, and survey responses, helping us understand user behavior.
  • Usage Information: Data on website interactions, such as pages visited, time spent, and browsing patterns, used to enhance functionality.

We collect information when you interact with our Website, such as registering, using services, or making transactions. Billing and payment details are securely used for processing orders. Cookies help personalize your experience, and browsing data is tracked to improve services. If sensitive data is needed, we will seek your consent.  

3. How we use your information

We use your information to manage your account, process transactions, and provide a seamless experience. It helps us fulfill orders, handle billing, respond to inquiries, and offer personalized recommendations. We analyze data to improve our Website, enhance services, and develop new features. Where permitted, we may use your details for marketing and promotions. If you contact us, we may retain correspondence to ensure better support and keep you updated on our latest offerings.

4. Information Sharing

We protect your information and share it only when necessary for secure service delivery or legal compliance. It is stored securely and accessed only by authorized personnel. We do not sell or rent your data but may share it with trusted partners, payment processors, and service providers to fulfill your requests. Information may also be disclosed to legal authorities when required. Your privacy is our priority, and we follow strict security and legal standards.

5. Data Security

We use strong security measures to protect your personal information from unauthorized access, changes, or leaks. Our systems include encryption, firewalls, and secure servers to keep your data safe. 

Access is strictly limited to authorized personnel, and we follow industry best practices, including regular security checks, to prevent breaches. We also work with trusted service providers who maintain high security standards. 

While we take every precaution, no system is completely risk-free. We recommend using strong passwords and keeping your login details secure. If a security breach occurs, we will act quickly and inform you as needed. Your privacy is our priority.

6. Your Rights

We respect your rights regarding your personal information and provide you with the ability to control how it is used. You have the right to:

  • Access Your Personal Information: You can request details about the personal data we have collected and how it is being used.
  • Correct Inaccurate Information: If any of your personal details are incorrect or outdated, you can ask us to update or correct them.
  • Request Deletion of Your Information: You may request the removal of your personal data from our systems, subject to applicable legal requirements.
  • Withdraw Consent for Data Processing: If you have previously given consent for us to process your data, you can withdraw it at any time. However, this may impact the services we provide to you.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request in accordance with applicable data protection laws and ensure your privacy is respected.

7. Cookies

We use cookies to remember your preferences, enhance your browsing experience, and improve our services. 

You can disable cookies, but this may limit some Website features. For the best experience, we recommend keeping them enabled.

8. Children's Privacy

Our services are not for individuals below the legal age of consent. We do not knowingly collect their personal information.

Parents and guardians should monitor children's online activities to prevent data sharing without consent.

If you use the Website on behalf of someone else, such as a minor or an employer, you confirm that you have the authority to accept this Policy and consent to their data usage. If acting for a minor or a person with a disability, you confirm you are their parent, guardian, or authorized representative.

9. Changes to Policy

We may update this Privacy Policy periodically. We will post any changes on this page with an updated "Last Updated" date.

10. Grievance Officer

If you have concerns, complaints, or grievances regarding any violation of this Policy or applicable laws, please contact our designated officer at the provided email address.

Name: Rahul Nirmal
Email: accounts@hullofood.com
Address: 42 Iris Park, G G House, Vile Parle West, Juhu, Mumbai - 400049, Maharashtra, 

11. Contact Us

In case of any query regarding the privacy policy, you can email us at customercare@hullofood.com.
By using our website, you acknowledge that you have read, understood, and agree to this Privacy Policy.